1. Introduction
Welcome to FLNKA, a marketplace that connects buyers with trusted charcoal suppliers. By using our platform, you agree to comply with the policies outlined below. FLNKA acts solely as an intermediary and does not manufacture, store, or distribute charcoal directly.
2. Supplier Policy
- Suppliers must provide accurate and up-to-date information about their products, pricing, and availability.
- All charcoal products listed must meet quality standards set by FLNKA.
- Suppliers are responsible for timely delivery and handling logistics as agreed upon with buyers.
- Any disputes regarding product quality or delivery must be resolved directly between the supplier and the buyer.
- FLNKA reserves the right to remove any supplier that fails to meet platform standards.
3. Buyer Policy
- Buyers must register an account and provide accurate information.
- Orders must be placed through the FLNKA platform to ensure transaction security and service guarantees.
- Buyers are responsible for verifying the product details before making a purchase.
- Any disputes must be addressed through the FLNKA dispute resolution process.
4. Payment and Fees
- FLNKA may charge a service fee or commission on transactions processed through the platform.
- Payment terms will be clearly outlined at the time of purchase.
- Any failure to comply with payment terms may result in account suspension.
5. Quality Assurance
- FLNKA verifies suppliers to ensure they meet industry standards.
- However, FLNKA does not provide direct guarantees on product quality, as it is the responsibility of the supplier.
- Buyers are encouraged to review supplier ratings and feedback before making a purchase.
6. Liability & Disputes
- FLNKA is not liable for any direct or indirect damages resulting from transactions on the platform.
- In case of disputes, FLNKA may assist in mediation but holds no responsibility for final outcomes.
7. Platform Usage Rules
- Users may not engage in fraudulent activities, misrepresentation, or any actions that harm the integrity of the platform.
- Direct contact between buyers and suppliers outside the FLNKA platform to bypass service fees is prohibited.
- Any violation of these terms may result in account suspension or permanent removal.
8. Privacy & Data Protection
- FLNKA respects user privacy and protects personal and transactional data.
- User data will not be shared with third parties without consent, except as required by law.
9. Amendments & Updates
- FLNKA reserves the right to update this policy at any time.
- Users will be notified of any significant changes.
By using FLNKA, you acknowledge and agree to these terms. If you have any questions, please contact our support team.