Term & Conditions

1. Introduction Welcome to FLNKA, a platform connecting buyers and suppliers of charcoal. By using our website (“FLNKA“), you agree to abide by the following terms and conditions. If you do not agree, please refrain from using our services.

2. Definitions

  • “FLNKA“: The website and platform facilitating charcoal transactions.

  • “Supplier“: A registered seller offering charcoal on the FLNKA platform.

  • “Buyer“: A registered user purchasing charcoal through FLNKA.

  • “User“: Any person using the FLNKA website.

3. Role of FLNKA

FLNKA acts solely as an intermediary between buyers and suppliers. We do not own, manufacture, or store charcoal. Our role is to verify suppliers, facilitate transactions, and ensure compliance with platform standards.

4. User Registration

  • All users must register an account to use FLNKA services.

  • Buyers and suppliers must provide accurate and up-to-date information.

  • FLNKA reserves the right to approve or reject accounts at its discretion.

5. Supplier Responsibilities

  • Suppliers must ensure product quality, accurate descriptions, and timely deliveries.

  • Suppliers must comply with local and international laws governing charcoal trade.

  • Any dispute arising due to non-compliance may result in suspension or termination of the supplier’s account.

6. Buyer Responsibilities

  • Buyers must ensure that orders are placed with accurate details.

  • Payments must be made through FLNKA’s designated payment methods.

  • Buyers must comply with all legal regulations regarding charcoal import and use.

7. Payments and Transactions

  • FLNKA facilitates transactions but does not handle payments directly.

  • All financial transactions are subject to third-party payment gateway terms.

  • Transaction fees, if applicable, will be clearly stated before order confirmation.

8. Quality Assurance and Dispute Resolution

  • FLNKA verifies supplier credibility but does not guarantee product quality.

  • If a dispute arises, FLNKA will act as a mediator to resolve conflicts.

  • Refunds and returns are subject to supplier policies and must be addressed directly with the supplier.

9. Limitation of Liability

FLNKA is not responsible for any direct, indirect, incidental, or consequential damages arising from transactions on the platform. Users assume full responsibility for their interactions and agreements.

10. Intellectual Property

All content, logos, and trademarks on FLNKA are the property of FLNKA and may not be copied, reproduced, or distributed without permission.

11. Amendments

FLNKA reserves the right to update these terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

12. Governing Law

These terms and conditions are governed by the laws of United Arab Emirates. Any legal disputes will be resolved in the appropriate courts of jurisdiction.

13. Contact Information

For inquiries or support, contact us at: info@flnka,com.

By using FLNKA, you acknowledge and agree to these terms and conditions.

Privacy Policy

1. Information We Collect

  • Personal information (e.g., name, email, phone number, address) during registration.
  • Business details from suppliers.
  • Transaction history, order details, and payment information.
  • Usage data, including website interactions and IP addresses.

2. How We Use Your Information

  • To verify and manage user accounts.
  • To facilitate transactions between buyers and suppliers.
  • To improve our services and provide customer support.
  • To comply with legal and regulatory requirements.

3. Data Protection

  • We implement security measures to protect user data.
  • Access to personal data is restricted to authorized personnel only.

4. Sharing of Information

  • We do not sell or share personal information with third parties without user consent.
  • Information may be shared with legal authorities when required by law.

5. Cookies and Tracking Technologies

  • FLNKA may use cookies to enhance user experience.
  • Users can manage cookie preferences through browser settings.

6. User Rights

  • Users can update or delete their accounts at any time.
  • Users can request access to the personal data we store about them.

7. Third-Party Links

  • Our platform may contain links to external websites. FLNKA is not responsible for the privacy practices of these third-party sites.

8. Changes to This Policy

  • FLNKA reserves the right to modify this Privacy Policy. Users will be notified of any significant changes.

9. Contact Information For any privacy-related inquiries, please contact us at [email protected].

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